Terms and Conditions
Terms and Conditions – Phoenix Academy Company Information
Phoenix Academy
CVR: 43107968
Address: Rådhusstræde 15, 1466 Copenhagen K
Email: info@phoenixacademy.dk
General
These terms and conditions apply to all purchases of services, courses, coaching, memberships,
subscriptions and digital products from Phoenix Academy via www.phoenixacademy.dk.
By purchasing, the customer accepts the terms and conditions in their entirety.
Phoenix Academy reserves the right to continuously update the terms and conditions.
The version in effect at the time of purchase is the applicable version.
Services
Phoenix Academy offers teaching, coaching, memberships and digital
development process.
Results depend on the customer's own effort and commitment. No guarantee is given for
certain results.
All material provided in connection with the course is copyrighted and may only be used
used for personal use. The material may not be copied, shared or resold without
written permission.
Prices and payment
All prices are stated in DKK and include VAT, unless otherwise stated.
Payment is made via the payment methods listed on the website.
In the event of non-payment, Phoenix Academy may suspend access to services,
membership or material.
Subscription and membership
When purchasing a subscription or membership, the customer accepts ongoing payment.
The subscription will continue automatically until cancelled.
Termination can be made at any time and will take effect at the next payment period. There
are not refunded for periods that have already begun.
Phoenix Academy may continuously develop and change the content of the membership, as long as
the overall value is maintained.
1.1 coaching
Coaching sessions must be cancelled no later than 24 hours before the agreed time.
In case of later cancellation or no-show, the session will be considered as held and will be refunded.
not.
Phoenix Academy can reschedule sessions in the event of illness or force majeure. New time to be agreed.
as soon as possible.
Coaching does not replace psychological, psychiatric or medical treatment.
Delivery
Digital products are delivered electronically.
Online courses require a stable internet connection. The customer is responsible for their own technical equipment.
and access.
Physical or online events are held as described upon purchase.
Right of Cancellation
When purchasing digital products and online courses, the customer accepts that delivery will commence
immediately, and the right of withdrawal lapses in accordance with the Danish Consumer Contracts Act.
For events and longer courses:
- Cancellation no later than 4 weeks before start: full refund
- Cancellation between 4-2 weeks before start: 50% refund
- Late cancellation: no refund
The place can be transferred to another participant by agreement.
Cancellation and changes
In order to ensure sufficient quality of our courses, we reserve the right to
cancel courses. This may be the case, for example, if it is estimated that the number of participants will be too low.
result in the individual participant not getting the maximum benefit from the course. In that case, we offer
of course a place on the next course with the same content. If a place
on a future course is not desired, a credit note will automatically be issued for it
the course in question.
Responsibility disclaimer
Participation in coaching and teaching is at your own risk.
Phoenix Academy cannot be held liable for indirect losses or decisions the customer makes.
meets on the basis of teaching or coaching.
Personal data
Processing of personal data is carried out in accordance with Phoenix Academy's privacy policy, which can be read here:
https://phoenixacademy.dk/privacy-policy/
Complaints
Complaints should be sent to: info@phoenixacademy.dk
If we do not find a solution, a complaint can be filed via:
The House of the Names
www.naevneneshus.dk
Choice of law
All purchases are subject to Danish law. Any disputes will be settled by Danish courts.
